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Terms of Use
Effective Date: August 2025

1. Introduction

Easearcher is a digital research platform designed to support researchers, teams, and organisations conducting impactful work in the social sector and beyond. These Terms of Use outline the conditions under which you are permitted to access and use our Services. We are committed to protecting your rights as a user while ensuring compliance with global standards, including data protection and ethical technology use. Please review these Terms carefully, as they constitute a legally binding agreement between you and Easearcher.

2. Agreement to terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("user," "you") and Easearcher ("Easearcher," "we," "our," or "us") regarding your access to and use of our website, mobile application, and associated services (collectively, the "Services").

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and AI Terms of Use. If you do not agree, please do not use our Services.

3. User eligibility

You must be at least 16 years old (or the legal age of consent for your jurisdiction) to use our Service. By using our Service, you represent and warrant that you meet this requirement.

4. User accounts

Account creation

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.

Account security

You are responsible for maintaining the security of your account and for any activity associated with it. Access to the Service is protected using a One-Time Password (OTP) system sent to your verified contact method (e.g., email or phone). Please ensure that your contact details are accurate and secure, as anyone with access to them may be able to access your account.

We recommend using secure and private channels for receiving OTPs and promptly notifying us of any unauthorized access.

In the event that an account is accessed by an unauthorized party, even with the use of a valid One-Time Password (OTP), Easearcher will not be held liable for any resulting unauthorized access. However, Easearcher is committed to taking all reasonable measures to protect user accounts and prevent such incidents.

Account termination

We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time.

5. Acceptable use

You agree to use the Services only for lawful purposes and in accordance with these terms. Specifically, you must not:

  • Engage in unlawful activities: Use the Services for any purpose that violates local, national, or international laws or regulations.
  • Infringe intellectual property: Upload, share, or distribute content that infringes upon the intellectual property rights of others, including copyrights, trademarks, or patents.
  • Distribute harmful content: Upload, transmit, or introduce malicious code, viruses, malware, spam, or any other content that could disrupt, damage, or limit the functionality of the services or the data of other users.
  • Unauthorized access: Attempt to gain unauthorized access to any part of the Services, including restricted systems, accounts, or data not intended for your use.
  • Harvesting or data mining: Harvest, scrape, or data-mine any information from the platform without explicit written authorization from Easearcher.

Easearcher reserves the right to investigate violations, take corrective action, and, at its sole discretion, suspend or terminate your account for any breach of this acceptable use policy and report to appropriate authorities of any suspicious activity.

6. User content and licence

“User Content” refers to all data, research files, text, images, and other materials you submit, upload, or otherwise make available through the Services.

  • Ownership: You retain full ownership of your user content.
  • License to Easearcher: By submitting user content, you grant Easearcher a non-exclusive, royalty-free, worldwide license to use, store, reproduce, adapt, and process your content as necessary to operate, maintain, and improve the platform and Services.
  • Anonymized data: You authorize Easearcher to anonymize and aggregate your data for the purposes of analytics, insights, research, and performance optimization, provided that such use does not identify you or your organization.
  • Legal rights: You affirm that you have all necessary rights, licenses, and permissions to upload and share your user content, and that it does not violate any third-party rights or applicable laws. Easearcher will not be liable to you or any third party for any claims, losses, or damages arising from a breach of this clause. You are solely responsible for the legality and appropriateness of the content you provide.

7. Subscriptions and payments

Certain features of the Services are accessible only through paid subscription plans.

  • Payment obligations: By subscribing, you agree to pay all applicable fees as listed on our Pricing page.
  • Payment processing: You authorise our third-party payment processors to charge your selected payment method for all subscription fees and applicable taxes.
  • Refund policy: Subscription fees are non-refundable except as expressly stated in our refund policy or as required by law.
  • Pricing changes: Easearcher reserves the right to modify pricing, subscription tiers, or features. We will provide advance notice of any changes, and your continued use of the Services after such changes constitutes acceptance.

8. AI features

Easearcher incorporates artificial intelligence (AI)-powered features, including but not limited to generative tasks, transcription, translation, code creation and data cleaning.

  • Automated outputs: AI-generated results are produced automatically and may contain errors or inaccuracies.
  • User responsibility: You are solely responsible for reviewing, verifying, and relying on AI outputs. Easearcher does not guarantee the accuracy or completeness of AI-generated content.
  • Prohibited uses: AI features must not be used for unlawful, discriminatory, deceptive, or harmful purposes.

9. Intellectual property

Except for user content, all content, software, designs, branding, and datasets available through the services are the exclusive property of Easearcher or its licensors.

  • Restrictions: You may not copy, reproduce, modify, distribute, or create derivative works from any part of the services without express written permission from Easearcher.
  • Trademarks: All trademarks, service marks, and logos displayed on the platform are owned by Easearcher or third parties. Use of these marks is strictly prohibited without prior consent.

10. Privacy and data protection laws

Easearcher is committed to protecting your privacy and personal data in compliance with:

  • The General Data Protection Regulation (GDPR)
  • The California Consumer Privacy Act (CCPA/CPRA)
  • Nigeria Data Protection Regulation (NDPR)

For details on how we collect, use, store, and protect your data, please review our Privacy Policy. By using the Services, you consent to such processing and, where applicable, to the transfer of your data across national borders as described.

11. Cookies and tracking technologies

Easearcher uses cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content.

  • Types of cookies: We use essential, performance, analytics, and functional cookies.
  • Purpose and duration: Cookies are used for authentication, session management, analytics, and improving user experience. Retention periods vary by cookie type.
  • Managing preferences: You can manage your cookie preferences through your browser settings or by following instructions in our Cookie Policy.

12. Third-party services

Our Services may integrate with or provide links to third-party platforms and services.

  • Independent terms: These third-party services are governed by their own terms of service and privacy policies.
  • No endorsement or control: Easearcher does not endorse, control, or assume responsibility for third-party services, and is not liable for any loss or damage arising from your use of them.

13. Termination

Easearcher reserves the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Legal or regulatory requirements
  • Discontinuation of part or all of the Services

Upon termination, your right to use the Services will cease immediately, but any provisions of these Terms that by their nature should survive termination will remain in effect.

14. Governing law and dispute resolution

These terms are governed by the laws of the Federal republic of Nigeria and the United States, without regard to conflict of law principles.

  • Negotiation: In the event of a dispute, the parties will attempt to resolve the issue through good-faith negotiations.
  • Arbitration: If unresolved, disputes will be settled by binding arbitration under the London Court of International Arbitration Rules; the place of Arbitration shall be London, England. You waive the right to participate in class actions or class-wide arbitration.

15. Changes to these terms

Easearcher may update these Terms from time to time. If we make material changes, we will notify you by:

  • Sending an email to your registered address
  • Posting a notice within the platform
  • Updating the “Effective Date” at the top of these Terms

Your continued use of the services after such changes constitutes your acceptance of the revised Terms.

16. Contact information

If you have any questions about these Terms or need to contact us, please use the following details:

  • Email: hello@easearcher.com
  • Mailing address: 8 The Green STE B, Dover, DE 19901-3618
  • Phone: (302) 288-0670